It’s what happens when business opportunity and business banking work hand-in-hand.
For nearly 30 years, Rob and Maureen Mayer have built their successful printing business, first as Graphic Technologies, Inc. and then as Regal Printing Company, after purchasing the business in 2019. Now, they are preparing to open their new 25,000 square foot headquarters, complete with showrooms, production floor, offices and the latest technology platforms to deliver the world-class solutions their customers have come to expect.
Their banker, Kevin McCroden at Frontier Bank, has been instrumental in working with Regal Print to help make this possible.
“Ours is a capital-intensive business, so it’s important to that we work with someone that takes an interest in our business,” said Rob Mayer, president of Regal Print.
For years, the company had a relationship with a large, national bank, but a casual introduction led to a several-hours-long meeting and ultimately to a close-knit relationship between the Mayers and McCroden.
This would prove especially important as the move to acquire Regal Printing coincided with the Covid outbreak, a time when many businesses were taking a wait-and-see approach. As the printer’s original bank discouraged the acquisition, Frontier Bank took a different view.
“Their strong track record of performance and conservative financial approach had them well positioned for growth,” McCroden said. “We could see how this move would allow the business to gain efficiencies and growth moving forward.”
Even as in-person sales were curtailed, the Mayers used the pandemic to invest in systems and technologies that allowed them to grow business online, rather than in-person. It’s an area that continues to offer opportunity.
After working together on the business acquisition, through the pandemic and now on construction of the new Regal Printing headquarters, this individualized and personal approach to business banking has created a strong bond between the businesses owners and their banker.
“We feel like Frontier Bank wants us to succeed and do well,” said Maureen Mayer.
When private banking becomes professional – Frontier Bank is there.
Since its founding in 1988, Mid-City OB-GYN had grown to become the area’s largest private obstetrics and gynecology practice. The firm built an office building in 2000 to house the practice. When one of the practice’s partners made the decision to retire, they reached out to their current bank to refinance the building and lease it back to the practice and its remaining partners.
They needed to move quickly – something that bank was not equipped to do. Not only did the bank’s internal loan committee meet only a few times a year, it also requested a new building appraisal along with other requirements that would further delay the process. For years, Siemers had been friends with Brian Leiferman, who had just moved to Frontier Bank as executive vice president of private banking, after a decades long career with other banking institutions.
“When I initially approached him, he asked a lot of questions. And when I said it would take a pretty sweet deal to get my partner to move forward, I couldn’t believe how quickly they were able to present a proposal that everyone could agree to,” Siemers said.
“We knew this was a really good match for us right away with the combination of private banking and practice financing,” Leiferman said. “We understand that physician schedules are super busy. They want to know what can you do for us? How can you make it easy? And how can you save us money? We were able to come back and say, Here’s what we can do and what we need from you.”
From this initial experience, Siemers has also strengthened his relationship with the private banking team at Frontier Bank, including refinancing his own home, and has also watched as his children become first-time home buyers through the bank.
“They are totally different from other banks,” Siemers said. “They’re good to have.”
RFP identifies Frontier Bank as the right partner for Prime Connected
As a leading provider of infrastructure services, DAS and project management, and ambitious goals for expanding its national footprint within the healthcare industry, Prime Connected wanted a banking relationship that could provide enhanced banking services and greater support. Through an RFP process that included several banks, the Prime Connected executive team identified Frontier Bank.
“We wanted to work with a bank that had a good understanding of our business and what we needed to continue to grow and expand,” said Brian Kenkel, chief executive officer at Prime Connected. “Others haven’t taken the time to do a deep dive into our business.”
It also enabled Prime to ensure the bank was able to deliver in key areas that included the range of banking and business services offered, the assurance of local decision making and the financial strength and agility to meet ongoing business needs.
At the same time, the RFP process also allowed Frontier Bank to identify Prime Connected as a great fit for its team as well.
“This is the way we like to work – as a partnership,” said Mel Stuart of Frontier Bank. “Making the investment in getting to know the business and building trust with the people as well. The more we got to know about Prime Connected, the more we could see that we felt like them and looked like them in our approach and in building long-term, mutually beneficial relationships.”
The RFP was about more than relationships. Frontier Bank’s due diligence as part of the process identified opportunities to save Prime money on interest, deposit and treasury services, dig into financials and receivables and learn more about the businesses the company does business with.
Now, three years into the relationship, the relationship is going strong. “It’s important that process,” Kenkel said. “What I like is that if I need something, I can call their cell phone and get a response. That’s huge.”
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The right solution, the right people – it takes knowing who you’re doing business with and what they need from you to grow and prosper. With Prime Connected, Frontier Bank demonstrates what happens with a local relationship that brings extensive financial resources and support. From traditional treasury services to deposit accounts and lending, Frontier Bank shows you how we can be the partner you need to make your money work harder for you.
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